Author Triumph Datatool S4 Recall  (Read 6424 times)

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  • Offline Greekgeeza   gb

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    Offline Greekgeeza

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    Triumph Datatool S4 Recall
    on: 10 February, 2017, 06:32:04 am
    10 February, 2017, 06:32:04 am
    Hi All,  As the title states, Best check what Triumph alarm if fitted to your bike, as there's a campaign recall on the Triumph  Datatool S4 Red system.

    Symptoms are; The alarm becoming difficult to disarm, the alarm making unexpected bleeps when arming / disarming or the alarm LED glowing faintly when the alarm is disarmed.
    Details on how to check if your alarm qualifies for the recall are on the web link below.

    https://www.datatool.co.uk/safetyrecalls4/


    Ex  2008 Tiger & 2013 Sport owner.

  • Offline trusty-t   us

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    Offline trusty-t

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    Re: Triumph Datatool S4 Recall
    Reply #1 on: 11 February, 2017, 02:12:01 pm
    11 February, 2017, 02:12:01 pm
     Threw mine in the Bin a couple of years ago no troubles anymore . thanks for the info.

  • Offline Barnstormer

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    Offline Barnstormer

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    Re: Triumph Datatool S4 Recall
    Reply #2 on: 12 June, 2018, 09:44:00 pm
    12 June, 2018, 09:44:00 pm
    Yeah, just discovered mines affected for a new unit. Datatool responded within 15 mins to confirm on my serial number, just need to arrange it now
    Enjoy the ride, but, "relish the safe return home more"

  • Offline Yellow Dog   gb

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    Offline Yellow Dog

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    Re: Triumph Datatool S4 Recall
    Reply #3 on: 12 June, 2018, 10:15:12 pm
    12 June, 2018, 10:15:12 pm
    I doubt that this news is a surprise too anyone at all  :164:

    Even the dealer said: "Are you sure you want to destroy your ability to enjoy your new bike, by installing the Datatool alarm  :005:
    2018 TIGER 1050 SPORT

  • Offline Paullie   gb

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    Offline Paullie

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    Re: Triumph Datatool S4 Recall
    Reply #4 on: 12 June, 2018, 10:19:36 pm
    12 June, 2018, 10:19:36 pm
    Thanks for the heads-up. Just checked mine - and I'm in the clear.

  • Offline Barnstormer

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    Offline Barnstormer

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    Re: Triumph Datatool S4 Recall
    Reply #5 on: 14 June, 2018, 10:37:51 am
    14 June, 2018, 10:37:51 am
    Just an update on the recall of S4 RED alarms, Datatool is covering the full costs of a new unit being fitted. At 1st they said it was only the serial numbers with 8-8 numbers involved. My bike didn't have the 8-8 sequence but I sent them my number anyway, low & behold mine was affected too. Might be worth contacting them just to be safe, problem with the unit is that it could randomly immobilise the bike. Leaving you stranded or worse still maybe even whilst riding. I'm not sure.
    Dave plummer at Datatool was more than helpful through out  :152:
    Hope this helps
    Enjoy the ride, but, "relish the safe return home more"

  • Offline Yellow Dog   gb

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    Offline Yellow Dog

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    Re: Triumph Datatool S4 Recall
    Reply #6 on: 14 June, 2018, 11:18:45 am
    14 June, 2018, 11:18:45 am
    *Originally Posted by Barnstormer [+]
    it could randomly immobilise the bike. Leaving you stranded or worse still maybe even whilst riding.

    Yes, we've been reading about such instances for quite a while now.

    It's going to be tough for Datatool to get any consumer trust back, but good on them for this gesture  :152:
    2018 TIGER 1050 SPORT

  • Offline Barnstormer

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    Re: Triumph Datatool S4 Recall
    Reply #7 on: 14 June, 2018, 11:27:09 am
    14 June, 2018, 11:27:09 am
    Yes, I agree.
    At least their dealing with it, customer support has been exceptional.
    It's all to easy for people to complain, so in this instance, I'm more than happy.
     :001: :001:
    Enjoy the ride, but, "relish the safe return home more"

  • Offline Barnstormer

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    Re: Triumph Datatool S4 Recall
    Reply #8 on: 29 June, 2018, 01:37:14 pm
    29 June, 2018, 01:37:14 pm
    Well, replacement alarm is to be changed this saturday afternoon, lets see what happens :002:
    Enjoy the ride, but, "relish the safe return home more"

  • Offline Barnstormer

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    Re: Triumph Datatool S4 Recall
    Reply #9 on: 30 June, 2018, 06:29:20 pm
    30 June, 2018, 06:29:20 pm
    What a cock up, datatool has sent the wrong alarm out to the technician to fit.
    It had a standard multi plug fitted to it & not the triumph multi plug :161:
    Enjoy the ride, but, "relish the safe return home more"

     



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